Phone Charm Shop in Penang — GALADO Bayan Lepas Experience Store
Made in Bayan Lepas, Penang · Since 2015
The largest handmade phone charm collection in Penang — hand-assembled by our local team in Bayan Lepas.
88+ designs from RM69 to RM195. Free same-day shipping to Penang addresses. Stainless steel wire, real crystal, GALOURA gemstones.
Why Penang Locals Choose GALADO
If you live in Penang — whether George Town, Bayan Lepas, Tanjung Tokong, or anywhere on the island — GALADO is the closest handmade phone charm shop to you. Three reasons Penang shoppers prefer us over imported alternatives:
- Faster delivery. Orders to Penang addresses placed before noon ship the same day — you receive your charm the next day in most cases. International alternatives like Casetify ship from Hong Kong, taking 5–10 days.
- Made nearby. Every charm is hand-assembled in Bayan Lepas. The same artisans who string the beads handle quality control before your order ships. There’s no factory layer separating you from the maker.
- Local payments + local support. Pay with FPX, Boost, GrabPay, Touch ‘n Go, ShopeePay — the methods you already use. Customer support replies in English, Bahasa Malaysia, or Mandarin during Penang business hours.
Visit GALADO’s Bayan Lepas Experience Store
Experience Store & HQ
GALADO NETWORK
35-02-38 Golden Triangle 2
Jalan Dato Ismail Hashim
11900 Bayan Lepas
Penang, Malaysia
Email: [email protected]
Phone: +60 12-303 4640
Experience Store visits by appointment only — please email or message us first. For online orders and customer service, the website store is open 24/7.
Penang Delivery: How It Works
Penang addresses get the fastest GALADO shipping in Malaysia because every package leaves directly from our Bayan Lepas experience store. Three delivery details Penang shoppers care about:
- Same-day dispatch. Orders placed by 12:00 PM (Mon–Fri) ship the same business day via Pos Laju or Lalamove.
- Next-day arrival typical. Penang Island and Seberang Perai usually receive within 24 hours of dispatch. George Town, Bayan Lepas, Tanjung Bungah, Air Itam, Bukit Mertajam, Butterworth, Nibong Tebal — all next-day under normal conditions.
- Free shipping — no minimum. Every order ships free within Malaysia. No RM50 / RM100 / RM150 threshold.
- Lalamove same-day option. For very urgent orders within Penang Island, contact us via WhatsApp before 3:00 PM and we can arrange a Lalamove courier (additional cost, paid by customer to Lalamove directly).
Most Popular Picks for Penang Customers
The phone charms most ordered by Penang customers in the past 12 months. All hand-assembled at the Bayan Lepas experience store and ready to ship same-day if you order before noon.
Golden Hour to Moonlight
Dual-tone gold-to-silver gradient with a 360° spinning clover centrepiece. The hero of GALADO’s handmade collection — demonstrates everything Penang craftsmanship offers in a single piece.
RM86
Rose Reverie — Bestseller
Glow-in-the-dark roses combined with UV-reactive crystals. Three visual modes: indoors, in sunlight, and in the dark. The bestselling charm to date.
RM86
Enchanting Snow
360° rotating snowflake with 18K gold-plated beads and colour-shifting crystals. The kind of mechanical detail mass-produced charms can’t replicate.
RM86
Clovière GALOURA
43 ultra-clear GALOURA crystals (Mohs 8–8.5 hardness) with a golden four-leaf clover. The premium tier of GALADO’s handmade work.
RM175About the Bayan Lepas Experience Store
GALADO has been making handmade phone charms in Penang since 2015. The experience store is in Penang Cybercity, the commercial cluster around the Bayan Lepas Free Industrial Zone — the same area home to Penang’s tech and design industry.
Inside the experience store, a small in-house team and a network of 25+ Malaysian artist collaborators design and hand-assemble each charm. Crystal, Mother of Pearl, 18K gold-plated metal accents, and our proprietary GALOURA synthetic gemstones (Mohs 8–8.5 hardness) are threaded onto stainless steel wire one bead at a time. No glue, no flat backing, no automated assembly line.
GALADO was co-founded in Penang in 2015 by Clement and Sherlyn. Quality-checked before every dispatch, with a 0.7% refund rate — the lowest in the Malaysian phone accessories category. The brand was profiled by Vulcan Post in 2023 and has collaborated with Pos Malaysia on an institutional product line.
For the full craftsmanship process behind each charm, read our guide to handmade phone charms in Malaysia.
Frequently Asked Questions: Phone Charm Shop in Penang
Where can I buy phone charms in Penang?
The largest handmade phone charm shop in Penang is GALADO, with an experience store and HQ at 35-02-38 Golden Triangle 2, Jalan Dato Ismail Hashim, 11900 Bayan Lepas, Penang. The collection of 88+ designs is available online at galado.com.my with same-day shipping to Penang addresses (orders before noon, Mon–Fri). Experience Store visits are by appointment.
Does GALADO have a physical store in Penang?
GALADO operates as an experience store and online-first brand. Our physical location at Golden Triangle 2 in Bayan Lepas is the experience store and HQ — visits are by appointment only. The fastest way to buy in Penang is online via galado.com.my, with same-day shipping to Penang Island and Seberang Perai (orders placed before 12:00 PM Mon–Fri).
How fast is delivery to Penang from GALADO?
Penang addresses receive the fastest GALADO delivery in Malaysia because every package ships from our Bayan Lepas experience store. Orders before noon (Mon–Fri) dispatch the same business day. Penang Island and Seberang Perai typically receive next-day — covering George Town, Bayan Lepas, Tanjung Bungah, Air Itam, Bukit Mertajam, Butterworth, and Nibong Tebal. Same-day Lalamove delivery is available for urgent Penang Island orders by request.
Are GALADO phone charms made in Penang?
Yes. Every GALADO phone charm is hand-assembled at our experience store in Bayan Lepas, Penang, on stainless steel wire by a small in-house team and 25+ Malaysian artist collaborators. Crystals, Mother of Pearl, 18K gold-plated accents, and our proprietary GALOURA synthetic gemstones are threaded one bead at a time — no glue, no flat backing.
How much do phone charms cost at GALADO?
GALADO phone charms range from RM69 to RM195. Entry-tier handmade designs (Sweet Blossom, Golden Cat Paw) start at RM69. Mid-range with crystal materials, Mother of Pearl, or 18K gold accents are RM78–86. Premium designs featuring GALOURA proprietary crystals (Mohs 8–8.5 hardness) are RM135–195. Every order ships free within Malaysia.
Can I visit GALADO’s experience store in Bayan Lepas?
You’re welcome to visit our experience store — we recommend dropping us a message first so we can have your favourite picks ready. Email [email protected] or call +60 12-303 4640 ahead of time to arrange a visit. The experience store is at 35-02-38 Golden Triangle 2, Jalan Dato Ismail Hashim, 11900 Bayan Lepas. For most customers, ordering online with next-day delivery in Penang is faster and more convenient.
Does GALADO accept FPX and Malaysian e-wallets?
Yes. GALADO accepts FPX (Malaysian online banking), Visa, Mastercard, Apple Pay, Google Pay, GrabPay, Touch ‘n Go eWallet, Boost, ShopeePay, Atome, and PayPal. All payments are processed securely through Stripe and iPay88.
What other phone accessories does GALADO sell from Penang?
Beyond phone charms, GALADO designs and sells phone cases (clear, matte, titanium, custom drawing, custom photo, Spotify code), MagSafe accessories, phone straps, MacBook cases, and the GALOURA crystal jewellery line. All products are designed and quality-checked at the Bayan Lepas experience store.
Do you ship from Penang to Singapore and other countries?
Yes. Penang ships free to Singapore (3–5 working days) and at flat international rates worldwide (7–21 working days depending on country). All international orders are dispatched from the Bayan Lepas experience store.
Made in Penang. Shipped from Penang.
88+ handmade phone charm designs, free same-day shipping to Penang addresses.
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