About GALADO
“To protect & to impress with a pinch of personalisation.”
Founded in 2015 in Penang, Malaysia by Clement Chau and Tan Mei Chin, GALADO is a homegrown phone accessories brand specialising in protective cases, handcrafted phone charms, and personalised accessories. Eleven years on, customers across Malaysia and Singapore rate us 4.9 out of 5 from more than 15,000 reviews.
Our Story
GALADO started in 2015 with a simple belief: your phone deserves more than a generic case from the mall. Clement Chau and Tan Mei Chin co-founded it in Bayan Lepas, Penang, and built it in the evenings and on weekends while both still held full-time jobs. We began by designing protective iPhone cases that were both good looking and genuinely protective.
In 2024, we expanded into handcrafted phone charms, and they quickly found a following of their own. Each one is hand-assembled on stainless steel wire with crystals, 18K gold accents, and materials you won’t find anywhere else in Malaysia.
We work with over 25 local Malaysian artists through a revenue-sharing collaboration model, turning their art into phone cases that customers love. We’ve also partnered with Pos Malaysia for limited-edition collections, and developed our own proprietary crystal line, GALOURA, featuring synthetic gemstones rated at Mohs hardness 8-8.5.
From a small online store in Penang to Malaysia’s leading phone charm brand, GALADO continues to grow with one mission: making phone accessories that are as unique as the people who carry them.
What Makes GALADO Different
🔧 Handcrafted, Not Mass-Produced
Every GALADO phone charm is individually hand-assembled in Penang using reinforced stainless steel wire, not cheap string that frays in weeks. Our charms last months to years.
💎 Materials You Can Feel
From 18K gold-plated accents to GALOURA crystals (Mohs 8-8.5) to glow-in-the-dark and UV-reactive beads, our materials are chosen for quality, not cost-cutting.
🛡️ Anti-Yellowing Where It Shows
Clear Guard uses an anti-yellowing polycarbonate back, so the side everyone actually sees stays clear instead of turning amber. The TPU sides stay flexible for grip and drop protection, and like all TPU they warm in tone over time. We would rather tell you that up front than let you find out.
🎨 Supporting Local Artists
We partner with 25+ Malaysian artists through a fair revenue-sharing model. Every artist collaboration case puts money directly into the hands of local creatives.
✏️ Full Customisation
Custom drawing (Chibi, Korean, Pop Art, Kawaii), custom photo, custom text, and Spotify code cases, we make your phone truly yours.
📦 Customer-First Policies
Free shipping on every order across Malaysia, and to Singapore on orders over S$60. 6-month warranty. Returns within 10 days of delivery (just contact us first). 0.7% refund rate, 99.3% satisfaction.
